Terms & Conditions — cg111 Platform Rules

Introduction

cg111 is an online casino and sports betting platform operated for the Bangladesh and South Asia market. The platform accepts both Bangladeshi Taka (BDT) and Indian Rupees (INR) and offers a wide range of gaming products including live casino tables, slot games, crash games, fishing games and sports betting markets covering cricket, football, kabaddi and other sports. These Terms & Conditions apply to all of these products and services.

cg111 reserves the right to amend these Terms & Conditions at any time. Material changes will be communicated to registered players via on-platform notification or email where an email address is held on the account. Continued use of the cg111 platform following any amendment constitutes acceptance of the revised Terms. If you do not agree with any amendment, you must stop using the platform and contact support to close your account.

Key Terms at a Glance

Eligibility

Access to the cg111 platform and all of its gaming and betting products is restricted to individuals who meet all of the following eligibility criteria. cg111 conducts age verification checks and reserves the right to request supporting documentation from any player at any time.

• You must be at least 21 years of age. This minimum age requirement applies to all players regardless of location within Bangladesh or elsewhere in South Asia.
• You must be a natural person (not a corporation, trust, partnership or other legal entity) registering on your own behalf using your own valid identity documents.
• You must not be accessing the platform from a jurisdiction where online gambling is expressly prohibited by local law. It is your responsibility to determine whether your use of cg111 is lawful in your location.
• You must provide accurate, complete and truthful information during registration and throughout the account verification (KYC) process. Providing false information is grounds for immediate account suspension.
• You must not be a current employee, contractor or immediate family member of a cg111 employee or contractor. Platform staff are not permitted to hold active player accounts.

Account Registration and Security

Each individual may hold only one cg111 account. Creating multiple accounts for the same individual — whether using the same or different personal details, mobile numbers or payment methods — is strictly prohibited and will result in all associated accounts being permanently closed and any balances being voided. The following rules apply to all registered cg111 accounts.

Deposits and Withdrawals

cg111 supports deposits and withdrawals in Bangladeshi Taka (BDT) and Indian Rupees (INR). All transactions are processed through approved payment channels only. Players are responsible for ensuring that all payment details provided to cg111 are accurate. The following specific conditions apply to deposits and withdrawals on the cg111 platform.

Bonuses and Promotions

cg111 offers a variety of bonuses and promotional offers to both new and existing players. All bonuses are subject to the following general conditions, in addition to any specific terms applicable to the individual promotion. It is your responsibility to read and understand bonus terms before claiming any offer.

• All bonuses are subject to wagering requirements before any withdrawal of bonus funds or bonus-derived winnings is permitted. The specific wagering requirement (rollover) for each promotion is stated on the individual promotion page or in the bonus notification.
• Bonuses may only be used by the registered account holder to whom they are issued. Transferring bonuses between accounts or using bonuses in a manner that cg111 determines to be abusive (including bonus farming, coordinated wagering, or exploitation of technical errors) will result in the forfeiture of the bonus and any associated winnings.
• cg111 reserves the right to withdraw, amend or cancel any promotion at any time without prior notice. Where a promotion is cancelled after a player has already claimed the bonus, the player will be notified and any qualifying deposits will be returned to the player's wallet. Bonus funds will be removed.
• Welcome bonuses are available to new players only and may be claimed once per household, device, IP address and payment method. cg111 monitors for patterns suggesting that multiple accounts are being created to claim welcome bonuses repeatedly and will take action including permanent bans where such activity is detected.
• Free spins issued as part of a promotion are valid for a limited period as specified in the promotion terms. Unused free spins expire automatically at the end of the validity period and cannot be reinstated. Winnings from free spins are credited as bonus funds and are subject to the applicable wagering requirement before withdrawal.

Game Rules and Fair Play

All games available on the cg111 platform are governed by the rules of the respective game provider. In the event of a conflict between these Terms & Conditions and the rules of an individual game, the game rules shall take precedence in respect of the outcome of that game only. These Terms & Conditions continue to govern all other aspects of your use of the platform.

Prohibited Activities

The following activities are strictly prohibited on the cg111 platform. Any player found to have engaged in any prohibited activity will have their account immediately suspended pending investigation. Where a prohibited activity is confirmed, the account will be permanently closed, any balance will be voided, and cg111 reserves the right to pursue recovery of any losses suffered as a result of the prohibited activity.

• Using the platform for money laundering, terrorist financing, or any other financial crime. cg111 actively monitors transactions for suspicious activity and will report suspicious transactions to relevant authorities in accordance with applicable law.
• Registering more than one account, whether under your own name or using fictitious or third-party personal information, for the purpose of claiming multiple welcome bonuses or circumventing any restriction applied to an existing account.
• Using any software, script, bot, automated tool, or artificial intelligence system to interact with the cg111 platform in a manner not intended for human players, including to automate betting patterns, exploit pricing errors, or manipulate game outcomes.
• Providing false identity information, submitting fraudulent KYC documents, or impersonating another individual during the account registration or verification process.
• Colluding with other players to fix bet outcomes, sharing account access with third parties, or engaging in any form of chip dumping, match fixing or coordinated abuse of promotions that gives an unfair advantage over the house or other players.

Responsible Gaming

cg111 is committed to responsible gaming and provides tools to help players manage their gaming activity. These include deposit limits (daily, weekly and monthly), session time reminders, and self-exclusion options accessible through the account settings or via the support team. Players experiencing difficulties related to gambling are encouraged to contact cg111 support for guidance. cg111 support staff are trained in responsible gaming assistance.

For further information on responsible gaming, please visit the cg111 Responsible Gaming page. If gambling is negatively affecting your life or the lives of those around you, please reach out to support. Online gaming should be an enjoyable leisure activity — never a means of generating income, resolving financial difficulties, or escaping personal problems.

Limitation of Liability

To the fullest extent permitted by applicable law, cg111 shall not be liable for any indirect, incidental, special, consequential or punitive damages arising out of or in connection with your use of the cg111 platform, including but not limited to loss of profits, loss of data, loss of goodwill, service interruptions, computer damage, system failure, or the cost of substitute services. This limitation of liability applies whether the alleged liability is based on contract, tort, negligence, strict liability or any other basis.

cg111's total aggregate liability to any player for all claims arising out of or relating to these Terms & Conditions shall not exceed the total net deposits made by that player to their cg111 account in the 12-month period immediately preceding the event giving rise to the claim. Nothing in these Terms & Conditions shall exclude or limit cg111's liability for fraud, fraudulent misrepresentation, or any other liability which cannot be excluded or limited under applicable law.

Intellectual Property

All content on the cg111 platform — including but not limited to text, graphics, logos, images, audio and video content, software, game assets, user interface designs and database content — is the property of cg111 or its licensed content providers and is protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable licence to access and use the cg111 platform for personal entertainment purposes only. You must not reproduce, redistribute, transmit, sell, broadcast, adapt, publicly display, or create derivative works from any cg111 platform content without prior written permission from cg111.

Amendments to These Terms

cg111 reserves the right to update or amend these Terms & Conditions at any time. The date shown in the 'Last updated' notice at the top of this page reflects when the Terms were most recently revised. Players are responsible for reviewing the Terms & Conditions periodically to remain aware of any changes. The current version of the Terms & Conditions is always accessible on the cg111 platform via the footer navigation.

Where cg111 makes a material change to these Terms & Conditions that adversely affects a player's rights, cg111 will provide reasonable advance notice to affected players via on-platform notification or, where an email address is held on the account, by email. If a player does not wish to be bound by the amended Terms, they should contact support to close their account before the amended Terms take effect.

Governing Law and Disputes

These Terms & Conditions and any dispute or claim arising out of or in connection with them or their subject matter or formation shall be governed by and construed in accordance with the laws applicable to the jurisdiction in which cg111 operates. In the event of a dispute between a player and cg111 regarding a bet, game outcome or account action, the player should first contact cg111 customer support to seek resolution. cg111 will use its best efforts to resolve disputes within 10 business days of a formal complaint being submitted. All decisions made by cg111 on disputes are final and binding, subject to any mandatory rights a player may have under applicable consumer protection legislation.

Contact Us

If you have any questions about these Terms & Conditions, wish to raise a complaint, or need assistance with your cg111 account, please contact the support team. The support team is available 24/7 via live chat on the cg111 platform. You may also reach us by email at the address below. Please do not send sensitive account information such as passwords via email.

cg111 is strictly for adults aged 21 and above. Online gaming involves financial risk. Please play responsibly and only with funds you can afford to lose. 21+